Customer Comments

Here are some examples of the kind of service that we provide.  After all, we were one of the First Platinum Paw Dealers and we are still number one after 10 years on the internet. That's a lifetime in internet years ! 

July 16

July 15 2010

Thank you for getting my order in the mail and to my house so promptly!!  

I greatly appreciate it!!  Happy doing business with you!

-Kimberly

Dear John,
 
just to thank you a lot for your help and professionalism, I received the order perfectly and I am very happy with my nice complements for next Christmas!!
 
Sincerely,
elena

John, thank you so much for your great
customer service. Patches got here on time!. Wow!! He's adorable. May God richly bless you, your family and your business . It is truly a pleasure working with your store. You are the only place I will be buying Boyds. Sue V

Dear Bearmiester,

Thank you for such wonderful service. I ordered from you "Regan Emery," and this adorable Boyd's Bear arrived yesterday via FedEx. I had placed my order only a couple of days before!

Again, my thanks.
Joan

Mr. Bearmeister

The service you provided was great!!  The shipment was really fast and I am very pleased with the bear.  I am hoping to order from you again.  Thanks
for a great service and product.  Thanks,
Fast!

I just wanted to thank you for getting my order to me in such a quick manor. I placed an order on Thursday morning and by Saturday I had received my order. I also thought that it was very nice that you included a little note along with the order. I have a friend that collects Boyds and they are hard to find around my area, I will be doing business with you again.

Thanks again and have a wonderful holiday.
Valerie

I just wanted to let you know how happy I've been with your service!  The package, according to my mom, was packaged very well.  I was surprised at how quickly it arrived, and the quality was superb.  I also appreciated the invoice being in a separate envelope, along with the thank-you note.

Thanks again.   I will bookmark your site to use in the future, and recommend you to others.
Jen

Dear Bearmiester,
I have to say your web site is the best I have shopped on for Boyds & now the only site I go threw! I don't even bother going to my local store's to buy Boyds stuff. I have more fun going threw you! You have way more to offer! Also ordering from you in the past I get my order so fast why leave the house! Your site is so secure I never worry about my personal info. getting into the wrong hands. You package your Boyds bears & other Boyds things so nice I never worry how it will arrive. All ways in tip - top condition! I can't say enough how nice its been shopping threw you! Keep up the good work! Also Thank You for all ways stocking the new items. Plus getting your e-mail out so quick! With are warm weather here your bears will need extra care! So get your rest! Take Care & God Bless !
Marian  

Dear Bearmeister,

I wanted to just thank you for your attentive phone service and your prompt shipment. Most avid collectors of anything love the thrill of going into stores to add to their collection but I have to say that this was just as fun--like Christmas all over again to open that package and ooh and aah over
each piece! I also wanted to add a plug and a thank you for passing on Dick Heibel's name to collectors who need water globes repaired. He lives in the hometown I grew up in and, from all accounts that I've heard, he is very good at what he does.

Thanks again. I hope that we are able to do business again some time in the future! Have a good weekend!

Evelyn 

Kathleen wrote;

Thank you so much for your prompt shipment of the two Uncle Bean's Treasure Boxes that I recently ordered.
I couldn't believe how quickly you got them to me.
I look forward to doing business with you again.

We follow up on every order!

Dear Bearmeister,

Thanks for your concern regarding my order. I did finally  receive the package, but from a lady who lives about three blocks away from  me. I really was relieved about her tremendous honesty, and the time she took to deliver it to me. I guess UPS delivered it to the wrong address and just left it at her doorstep. I was very bothered about this and I know you had nothing to do with this mistake. I pondered contacting them over the matter, but in dealing with them in the past decided against it since they are not always congenial when they screw up. Anyway, thank you again and I will soon be ordering more of those wonderful villages from you.

Your selection is tops and your Internet site makes it easier on me! Thank you. 

Angela

Thanks again.

We go that extra mile for you!

There's only one thing we love more that those cute little bears and their friends; a happy customer!